Caller ID becomes Caller Name ID
Voys is the first provider in the world that launches Caller Name ID
08 JUNE 2015, GRONINGEN, THE NETHERLANDS
SummaryToday, the Dutch business telecommunications provider Voys launches Caller Name ID. For many years we have been able to see the telephone number of an incoming call in the display of our telephone. When using Caller Name ID Voys customers see both the number and the name of the caller in the telephone display, even when the number is not stored in the address book. Voys is the first telecommunication provider to offer this unique functionality to its customers.
Until recently it was only possible to see the caller name when someone had the telephone number in his own address book or in an integrated CRM system. With the launch of Caller Name ID it is not necessary anymore to store the numbers in your own database or phone book.
When a customer at Voys receives a phone call, the system checks if the incoming business telephone number is listed in a giant database. If so, the number shows up on the telephone display.
Websites as a data source
Voys has built this new technology in a collaboration with the Dutch big data company ‘Dataprovider’. This company has a structured search engine which uses the information from websites in 40 countries in the world. Dataprovider regards the websites as small data sources with relevant and up to date information, such as opening hours, telephone numbers and company addresses. With Dataprovider you can specifically search for a company name that has a company telephone number listed on the website.
Connection between Voys and Dataprovider
A connection between the system of Voys and the search engine of Dataprovider makes it possible to use Caller Name ID. Voys requests a search for the company name with every incoming call. The company name shows up in the telephone display as soon as the phone rings.
The connection works in real time and at this moment it processes over 100.000 requests per day. A number that increases every day.
Note for the editorial staff
Voys also made an animation which is free of rights.
Voys is a VoIP telecom service provider. They believe telecommunications can and should be different. Therefore, Voys offers customers maximum flexibility and control over their VoIP telephony solution. That's why all services can be initiated or terminated on a daily basis. No strings attached.
Voys was founded in 2007 as a spin-off of TNO, the leading Dutch research facility. The VoIP platform has been nominated for several awards. Voys is ranked number 160 (2012), 171 (2013) and 287 (2014) in the Deloitte Technology Fast 500 and became FD Gazellen and ‘Smartest Company’ of the Netherlands in 2013.